Rejected loads

Jun 20, 2024 at 07:34 PM CST + 2
Posted by a private BulkLoads.com member.	Posted by a private BulkLoads.com member. Have you ever had a load to be Rejected? Ok if the Answer is yes how did you handle this with brokers/shipper Layover pay? Paid for current load payment? Etc

Replied on Fri, Jun 21, 2024 at 08:07 AM CST
Posted by a private BulkLoads.com member.	Posted by a private BulkLoads.com member. This is for tanker work. It's going to depend on our agreement with our customer. (Assuming it's a direct customer and not a broker load) Most customers if a load is rejected, it's 1/2 rate to bring the load back to the shipper + full FSC. Other customers it's full rate back + FSC. If the load if reconsigned, it's generally charges the same RPM to the new location. IF our customer sits on the load while waiting to find out what to do, it's $150.00 / day storage. IF the driver is stuck under load waiting for instructions, we bill $1200.00 /day detention and layover. Broker loads are pretty much the same charges, but we are super picky on what brokers we work with.

Replied on Fri, Jun 21, 2024 at 08:07 AM CST

Posted by a private BulkLoads.com member.

This is for tanker work. It's going to depend on our agreement with our customer. (Assuming it's a direct customer and not a broker load) Most customers if a load is rejected, it's 1/2 rate to bring the load back to the shipper + full FSC. Other customers it's full rate back + FSC. If the load if reconsigned, it's generally charges the same RPM to the new location. IF our customer sits on the load while waiting to find out what to do, it's $150.00 / day storage. IF the driver is stuck under load waiting for instructions, we bill $1200.00 /day detention and layover.

Broker loads are pretty much the same charges, but we are super picky on what brokers we work with.

Replied on Fri, Jun 21, 2024 at 08:09 AM CST
Posted by a private BulkLoads.com member.	Posted by a private BulkLoads.com member. Depends on the reason it was rejected. We have had 100s of loads rejected usually due to protein levels, moisture levels, etc. In this case when it is not the carriers fault we normally get detention time and round trip miles from the original delivery location to the new locations. We always do round trip miles back to the orginal delivery location, since the next load was planned off being empty in that location. If they are repeated loads with a direct customer you can use your judgement on what to charge, keeping in mind pigs get fat and hogs get slaughtered. Now if it is our fault, the example we will use is we had a trailer vent leak heavy rain into the trailer and get the product wet. We now order all trailers without vents. Then is this case we worked with the customer, in this case a broker, to find a new location for the product. It was sold at a loss and we were liable for the difference in price. In this case we worked a deal to not charge them for the freight and work it into the product difference. We still ended up writing them a check, not as large as we thought it would be. In this situation the customer could of just said oh well you own it now, but by maintaining a calm head we were able to work together to solve the issue in the best comprimise possible. If it comes down to carriers fault you own it, once you own it it is yours to do with what you please. Either dispose of or try to sell to another location or work with your customer and hope they have contacts within the industry to help you move it.

Replied on Fri, Jun 21, 2024 at 08:09 AM CST

Posted by a private BulkLoads.com member.

Depends on the reason it was rejected.

We have had 100s of loads rejected usually due to protein levels, moisture levels, etc. In this case when it is not the carriers fault we normally get detention time and round trip miles from the original delivery location to the new locations. We always do round trip miles back to the orginal delivery location, since the next load was planned off being empty in that location. If they are repeated loads with a direct customer you can use your judgement on what to charge, keeping in mind pigs get fat and hogs get slaughtered.

Now if it is our fault, the example we will use is we had a trailer vent leak heavy rain into the trailer and get the product wet. We now order all trailers without vents. Then is this case we worked with the customer, in this case a broker, to find a new location for the product. It was sold at a loss and we were liable for the difference in price. In this case we worked a deal to not charge them for the freight and work it into the product difference. We still ended up writing them a check, not as large as we thought it would be. In this situation the customer could of just said oh well you own it now, but by maintaining a calm head we were able to work together to solve the issue in the best comprimise possible.

If it comes down to carriers fault you own it, once you own it it is yours to do with what you please. Either dispose of or try to sell to another location or work with your customer and hope they have contacts within the industry to help you move it.