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Fraud Alert from Truckstop.com

Sep 09, 2024 at 06:51 PM CST
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I got this today if anyone is interested: We have identified reports of two recent fraud schemes targeting the trucking industry. Your security is our top priority, and we want to share important information and precautions to help you safeguard your personal information. FMCSA Alert: The FMCSA issued a fraud alert stating scammers are emailing fake documents to motor carriers from entities claiming to be FMCSA accounts to obtain USDOT PINs. With this information, they can change carrier contact details and pose as legitimate carriers on load boards, resulting in cargo being rerouted to unauthorized locations. See the alert here. Truckstop Alert: Truckstop has received reports of bad actors impersonating Truckstop representatives over the phone, calling carriers about alleged system issues and requesting verification codes. Bad actors may then use this information to access and update the carrier’s profile. Please be proactive with your communication and diligence to protect your accounts and your business. To enhance your security, we recommend the following precautionary measures: Always verify the identity of the sender before clicking on any links or opening attachments. Please note that the only legitimate Truckstop email addresses will be @truckstop.com or @e.truckstop.com. Hover (without clicking) over the email link to see if it reveals anything unusual like suspicious or unfamiliar domain names, misspelled URLs, or links that lead to an unrelated site. If it seems irregular or points you to a site that you’re not familiar with, beware, and err on the side of caution by not clicking on the link. If the message is asking for personal information from you, your first line of defense is to be suspicious. Unknown sources that demand your personal information, passwords, verification codes, or payment information should always be investigated with caution. It’s always best to do your due diligence, especially if the message creates a sense of urgency or fear. Watch for grammatical errors. Phishing and smishing messages often contain misspelled words or language irregularities, signaling that they originate from bad actors in other countries. While on a phone call, Truckstop representatives will never ask for your password, pin or MFA codes, anyone asking for this information is suspect, hang up. If you have any doubts or suspicions about a communication you have received, please contact us at [email protected]. Thank you for your continued vigilance and cooperation in keeping your interactions with Truckstop secure. Best regards, The Truckstop Team